Refund policy
- If the code does not arrive or does not work, press Problem in your number card. Our team will send a new code, give you another number, or refund you.
- Numbers paid from your Balance or Bonus wallet are refunded to the same wallet.
- Numbers paid by EasyPaisa / bank are refunded to the account you paid from.
- A number you chose with manual payment is held for 15 minutes. If no payment arrives in time, it is released — nothing is charged.
- Once you press WhatsApp works the order is complete and cannot be refunded.
- No refund or replacement if a number is limited or banned by WhatsApp because of how it was used (spam, bulk marketing, messaging strangers), or if access is lost because the two-step PIN was not changed or the code / PIN was shared.
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